Free-time clock
When does detention actually start?
Start it at check-in. It tells you the moment free time runs out — which is the moment the broker has to be told, not the moment you start adding it up.
Start it when the driver checks in
At the guard shack, not when the truck reaches the property. That is the trigger most rate confirmations use, and the one a broker will apply.
It keeps running if you close the tab, and nothing you type leaves your browser.
One truck at a time, which is the honest limit
This watches one stop. That is genuinely useful when you already know a particular load is going badly, and it is the whole tool — no account, no login, nothing to install.
It is also why it does not scale. Detention does not announce itself: the holds that cost the most are the ones nobody was watching, overnight, at a receiver nobody flagged. Running a clock per truck means somebody has to already suspect the answer.
That is the part DwellWatch does differently — it reads the ELD you already have and notices on its own, across every truck, without anybody starting anything.
When the clock runs out
Write the notice, then the claim
Turn the times and the terms into the two documents that get detention paid — the notice you send during the wait, and the claim you send after.
What Documentation Do You Need to Get Detention Paid?
Five documents make a detention claim, and four can be rebuilt after the fact. Here’s what brokers accept, what gets denied, and the piece you can’t recover.
The holds that cost the most are the ones nobody started a clock for.
Connect your ELD and get a free 30-day audit of every hold past free time across your whole fleet — including the overnight ones nobody logged.